Support
Context Help
If you get lost inside our hosting Control Panel, the very first step you should take is to push the Help button, which is visible on each and every page. A popup will open. It contains detailed information about all the actions that you can perform on that particular page. Each popup opens on the same page so that you can quickly get back to your work.
Video Tutorials
We have a huge collection of how-to videos describing how to use our web hosting Control Panel. They're shot for those of you who would like to see how things are getting done instead of just reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by merely watching our step-by-step tutorial video clips.
F.A.Q.
If you can't discover the solution you need, explore our extensive FAQ database, which comprises questions asked by real individuals and provides practical solutions. We constantly "revamp" our Frequently Asked Questions database with new articles in an attempt to embrace all the new additions and innovations associated with our platform.
Ticketing System
If you still can't find the solution you are looking for in the FAQ section either, you can contact our fantastic team of support engineers available 24/7/365 and ready to assist you with any question. Each trouble ticket you submit will be responded to within sixty minutes (the average support ticket response time is approximately twenty minutes), so you will never have to wait a long time to receive an answer to your question.